Terms and Conditions

SHIPPING INFORMATION & RETURNS

Shipping is usually done through USPS and calculated by area and weight.

RISK OF LOSS

All items purchased from this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. You, as the purchaser, are responsible for insurance claims against the carrier, we will assist in providing information needed for that claim.

RETURN POLICY

WE ONLY OFFER STORE CREDIT, NO REFUNDS.

Your store credit is valid to use in the brick and mortar store or online for one full year.

EXCHANGES:

We are sorry, but we do not offer exchanges because our products sell out very fast.

RETURNS:

All returned items must be received back at Bang Bang within 14 days of first receiving the parcel.

– Items must be received unworn, unwashed and with all tags & original packaging (i.e. shoe boxes) intact. Items must not smell of perfume, deodorant, cigarette smoke or have any make up, lotion, or tanning cream on them.

– We do not accept returns on sale items.

-Shipping charges are non-refundable. Returned items will be refunded with online store credit only

– We do not accept returns on cosmetics, jewelry, bralettes, leggings, bandeaus, hats, beanies, and sunglasses due to hygienic purposes.

– Return shipping is to be covered and paid for by the customer. We recommend getting insurance.

* By processing your payment and completing an order with us, you are accepting the following terms and conditions regarding returns of your purchase.

How to Return:
Returned orders must include a completed returns form and your invoice (these are both included in your order).
The return can then be sent to the following address:
Bang Bang • 127 N Tejon St • Colorado Springs, CO 80903

Alternatively, you can download the returns form here. 

PROCESSING TIME FOR REFUND:
Once we receive your return and inspect it, it can take 3-5 business days for it to be processed. You will be emailed once your store credit is valid.

SHIPPING:

Please be sure to include the correct shipping address at checkout.

-Bang Bang ships to anywhere in the United States.

-Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 4:00 pm MST, or on weekend, will begin processing the next business day.

-Once your order has been placed you will receive an order confirmation email. Once your item has shipped you will receive a delivery confirmation email with a tracking number.

-All orders are shipped USPS and the shipping cost is determined at checkout.

-Please allow 3-5 days for shipping. This does not include the 2-3 days of processing time.

UNFORTUNATELY, WE ARE NOT RESPONSIBLE FOR ITEMS LOST OR DAMAGED DURING TRANSIT

Coupon Codes are non-combinable and all shipping charges are non-refundable